This Conflict Resolution in the Workplace E-Learning course is aimed at supervisors and managers that want to develop effective conflict resolution methods. This E-Learning Conflict Resolution in the Workplace course can be a great starting point for people new to their leadership role and more established managers who want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.
This Online Conflict Resolution in the Workplace course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict. Then there are the intangible costs such as a reduction in loyalty, commitment, motivation, teamwork and morale.
This online Conflict Resolution in the Workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce.
This E-Learning Conflict Resolution in the Workplace course covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build-up.
As well as the negative impacts of conflict the Conflict Resolution in the Workplace course explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down. * CPD approved. Duration 45 mins *
- Conflict Resolution in the Workplace Course Modules -
The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes
- Related Courses -
Leadership Skills
Negotiation
Stress Management
Disciplinary Procedures
Anti-Harassment and Bullying
Conflict Resolution in the Workplace
We realise that it is not always practical or convenient to attend face to face courses and so we have teamed up with VideoTile to offer an extensive range of excellent quality Health and Safety and Fire Safety E -Learning Courses at highly competitive prices. All of these courses are accredited by leading organisations in their field, IOH, IATP, CPD, IIRSM, IFE, Laser, ILM & ETA approved courses and so you can be sure that your learning will be of the highest quality.
Once purchased, we will contact you directly and complete the process, linking you to the Learning Management System, where you can monitor yourself or your candidates progress throughout their journey, and print certificates of completion for your due-diligence needs.